There’s no doubt that these days business applications and internal systems are extensive in functionality and sometimes things do not go as planned when using business software. Operational issues, integration and compatibility problems as well as “things just don’t seem to be working today”, all lead to delays and costly time wasting problems for business.
Synergy Technology’s software support service is designed to resolve the technical issues you experience and advise you on questions you need answering about your business software – all delivered in a timely and professional manner by a team of highly trained consultants. We base our service around the clients and their individual users. Over the last 20 years, Synergy Technology has invested exceptional amounts of effort into recruiting talented, motivated problem-solvers, who provide a friendly personalised service coupled with the technical ability expected from a much larger organisation.
All the business applications supported by Synergy Technology are also used in-house, ensuring we have extensive knowledge of the products within a business capacity. We also have a substantial group of partners with the ability to bring in the expertise from many other technical areas and via one point of contact.
By using a monitored ticketing support service, we make it simple to access the right level of support for your business and our support contracts can be tailored to match your requirements. Our support services are provided internally by the Synergy Technology team who are fully trained on software support services in order to support your organisation both on an on-going basis and emergency basis.