It just simply works
Nick Blythe, Financial Director at Container Components Europe talks about upgrading to Pegasus Opera 3.
Container Components Europe is a world leading supplier and manufacturer of rotomoulded plastic container lids, replacement parts and services for the waste industry. Based at a single site location in Chesterfield, in the heart of England, they design and manufacture skip lids and export them all over the world to locations as far away as South America and Australia.
As a company they are committed to the importance of manufacturing and supplying high quality products and services to their customers.
At Container Components, Opera 3 is not just used by the Accounts team, (who use it among other things, for payroll and wages and producing nominal ledgers) with its seamless integration into all systems and with the useful add-ons, Opera 3 is also used for Enterprise Resource Planning (ERP), handling materials, stock management and stock control.
Nick Blythe heads the Accounts team and uses Pegasus Opera 3.
“Opera 3 does just about everything, in fact Opera 3 practically runs our entire business!”
When asked what does he like most about using Opera 3, Nick replied “It’s very handy – especially the ability to quickly download from a wide scope of reports and then being able to quickly manipulate them within Excel. It is much more adaptable than previously being able to only download the very restrictive pdf reports.”
“If I am called up to produce a report needed quickly for an unscheduled Directors’ meeting, I have the confidence I can download the report, then adapt the data in Excel to prepare a professional and well-presented report that fits the Directors’ requirements.”
Nick highlights that making it easier and quicker to collate data and adapt information is one of the key benefits of the upgrade to Opera 3. Additionally Nick points out is it more robust, with very little downtime. “I cannot recall any downtime since using Opera 3, in fact, I genuinely can’t – it just simply works.” he adds.
Container Components Europe is one of Synergy Technology’s established clients.
“Synergy Technology has helped us right from the start with our IT systems and applications, by offering a total business solution”
“We needed to develop both our accounting and CRM systems and Synergy Technology recommended SuperOffice CRM linked to Opera. We can compare and look at the data through two systems, keeping both our internal stock management systems and accounts streamlined with client and supplier contact data and communication.”
Nick can review customer trends and develop a higher level of reporting by drawing data from both Opera and SuperOffice systems.
“The continual professional advice from Synergy Technology has helped and supported us along the way. They have ‘held our hand’ throughout our systems’ development, offering sound advice on how to do things and not pushing a hard sell. By drawing from their professional experience, they know when it is the right time to advise us to review, invest, upgrade etc., and this thankfully releases my colleagues and me from the minefield of having to check and manage ‘updates’ across our IT systems.”
Synergy Technology has also supported Container Components Europe by developing add-on features to complement their system, specifically reports, and by developing automated updates related to stock reporting and routine ‘housekeeping’ processes. These bespoke developments eases the team’s administrative workload and releases their time to focus on client driven objectives.
“We also use Synergy Technology for all our technical application support. All our application users have access to Synergy Support – it’s not just our Accounts department but ranging from our production team through to sales and support” continues Nick.
By providing all the required technical and application support, Synergy Technology’s customer care services vastly reduces Nick’s involvement in IT and software issues and enables him to focus on the business accounts and work on the business.
“In the 12 years I can’t think of a question that they have been not been able to answer!”