31 Jan 2018

Learn more about Pegasus Opera at our business briefing

As longstanding Pegasus partners with a team of professional Opera technicians, Synergy Technology invites Pegasus Opera accounting software users to a Pegasus Business Briefing and Opera product update to learn more about what this powerful accounting software package can do you for business and more importantly how it will manage the legislative changes coming into force this year.

Join our important Pegasus Opera Business Briefing and Product update

When it comes to learning how to make the most out of your Opera accountancy package, there is no doubt a helping hand from the experts is sometimes needed.

Synergy Technology is presenting a free briefing in partnership with Pegasus and open to all Opera users. This is an important opportunity for Opera users to learn directly from a Pegasus product specialist how to benefit from the great features in Opera 3 as well as using them to manage changes to legislation.

So, put this date in your diary: Friday 16th February 2018 | Location: Carrington Business Park, Carrington, M31 4DD | Hosted by: Synergy Technology Ltd

To join our briefing please REGISTER HERE

The briefing will include:

Product Updates including:

  • Opera 3 SQL Server Edition – Including product demonstration and reporting overview.
  • Pegasus Business Cloud – How moving to the Cloud can improve your business.


Legislation Updates:

  • Making Tax Digital – The impact new VAT Submission changes will have on Opera users.
  • General Data Protect Regulation (GDPR) – Including the rules and how XRL can provide the required information.
  • Gender Pay Gap Reporting – Featuring how XRL can provide the required information.
  • Late Payment Reporting – How Opera can produce the relevant information.
  • Government Gateway Changes.


Product demonstrations including:

  • Pegasus Web Xchange
  • Mobile Sales App


This important briefing provides valuable information for Opera users and includes product literature and complimentary refreshments.

We hope you can make it!

Ian Thomas, Synergy Technology

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30 Jan 2018

Microsoft GDPR support for Dynamics NAV

Changes to regulations regarding businesses using personal data will be implemented in May 2018. The introduction of GDPR (General Data Protection Regulation) across Europe (including the UK) will necessitate all businesses that collect, store and use personal data to review their systems and processes in order to comply – which pretty much means everyone. Business systems, software and business applications that are used in day-to-day operations will be required to be adapted to ensure personal data is collected, stored and used within the guidance of the new regulation.

On that note, businesses that use Dynamics NAV need to be aware that older versions of NAV will not be supported with the necessary adaptations required. It is critical that if your organisation uses Dynamics NAV to check if your version will still be supported.

Mainstream support for Dynamics NAV 2013 and Dynamics NAV 2013 R2 ended in January 2018. Microsoft recommends customers using this version to upgrade to a newer version of Dynamics NAV in order to ensure supportability. This is critical with the imminent arrival of GDPR as some earlier versions of NAV without extended support will not receive the GDPR updates.

Microsoft Customers who are currently on a service plan can continue to access the following benefits through CustomerSource:

  • Previously released Upgrades, Updates, Service Packs, Fixes and Regulator / Tax Updates (including GDPR updates)
  • Self-Help Support through Knowledge Base articles and online content
  • Unlimited Online Training for all users


Microsoft is dedicated to helping our partners and customers meet the requirements of the upcoming General Data Protection Regulation (GDPR) that applies to all EU citizens and businesses. By May 2018, all supported versions of Dynamics NAV will be updated for GDPR compliance. We are also working on a whitepaper that will help you make your solution compliant.
Source: Dynamics NAV Team Blog, 21st December 2017

If you want check the Lifecycle support for your Dynamics NAV visit the Product life Cycle Chart on Microsoft’s website.

To follow the latest update from Microsoft regarding GDPR, follow their Developer Blog page

If you are looking for advice and support regarding your Dynamics NAV system and to further understand what is the right solution for your business, contact Synergy Technology on 0345 456 0050.

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25 Oct 2017

The Dynamic direction of NAV

Members from senior team at Synergy Technology has recently returned from the Directions EMEA meeting in Madrid. Directions EMEA is an independent conference for Microsoft Dynamics partners from the ERP and CRM channels focusing on the Small to Medium Enterprises (SMEs) market.

Directions this year signalled a significant step in the product strategy for Dynamics NAV and the SME market agenda for their Dynamics products. Whilst Microsoft has abandoned their initial development of two editions of Dynamics 365, (by basically no longer launching the Dynamics 365 Business Edition), it was very apparent that the NAV platform remains an integral component to their Dynamics 365 strategy. Previous announcements could have led both Microsoft partners and their customers to believe that NAV was to become almost a legacy. It was made reassuringly clear during the presentations from Microsoft at Directions EMEA that NAV will stay the platform of choice for enterprising businesses that want to have a suite with a wide range of business process capabilities for ERP, Financials, CRM and more, delivered on-premise or through cloud and hosted services.

What is important is that the capabilities and the code base, will be 100% identical starting with the next release of NAV, NAV2018 (name may change but currently called ‘Tenerife’ ) regardless of whether businesses deploy NAV as an on-premise solution or as a cloud-based system.

We are therefore able to reassure our customers who are currently managing their system on premise and choose to continue to do so, that you can migrate to cloud according to your requirements and terms and when you are ready to do so, without having to change your NAV product. And you can then add capabilities as you go, be it in sales, marketing, operations or field service. All Dynamics applications, including the next version of Microsoft NAV, will use the Common Data Service, and are designed to work seamlessly together.

Synergy Technology has the professional team and the skills to support your NAV system with training and technical support as well as providing the expertise to integrate third party add ons and customisation of your system. We can also provide the necessary solutions and support to serve you and your business regardless of whether you choose to deploy your solution on-premise or via public or private cloud services.

For further information regarding our products and service and to discuss your Dynamics NAV system please contact Synergy Technology on 0345 456 0050.

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24 Oct 2017

Microsoft announce price increases on business software and hosted services

Microsoft has announced their intention to increase Service Provider Licensing Agreement (SPLA) pricing as of January 2018, along with a pre-announcement for January 2019. Costs for Microsoft enterprise customers will increase by up to 13% for computer software and 22% for online cloud and hosted services, where the company hosts a customer’s data in a virtual storage centre.

Microsoft is one of the biggest sellers of business software in the UK.  Its cloud service, Azure, sells access to vast computing power and is used by customers across the government and business spectrum including the Ministry of Defence.*

These price increases will affect consumers and businesses right across the UK. The key price changes are summarised below.

Effective January 1st, 2018, monthly pricing for the following products will increase by:

  • 10% increase: Windows related products.
  • 5% increase: Core Infrastructure Server (CIS) Suite Standard Processor (Legacy Processor license)**
  • 7% increase: CIS Suite Datacentre Processor (Legacy Processor license)**
  • 10% increase: SQL Std, Enterprise, Web CORE Licensing and SQL SAL.


In January 2019 a further increase is expected that will affect the following products:

  • Between 10-15% increase: Windows related products.
  • 5% increase: Core Infrastructure Server (CIS) Suite Standard CORE Licensing.
  • 7% CIS Suite Datacentre CORE licensing.


At Synergy Technology we appreciate that price increases are not welcome news yet they are often beyond our control to avoid. We are keen to work closely with you and your business to minimise the impact of these changes. We also expect the ripple effect from these price increases from Microsoft to spread through most of the major software applications and hosting services across the UK that are designed and developed on an infrastructure of Microsoft systems. Therefore there could be some additional minor price adjustments to the majority of business software applications and services.

The actual new pricing will not be advertised until one month prior to availability. As soon as the price list is available from Microsoft we will be able to then determine the impact on Microsoft products and how it will also affect the pricing of other business applications.

Never-the-less this may be a chance to review the way you purchase or lease your business software and your business may benefit from moving to a different licensing model. It is also an opportunity to reassess how your business systems are hosted and delivered.

If you have any questions regarding the price increases please contact Synergy Technology on 0345 456 0050.

*Details derived from The Telegraph 23rd October 2017

**Applicable only to customers with rights to report Legacy SKUs

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19 Oct 2017

Opera Accounting software gets ready for Tax Digital

Making Tax Digital and the Government Gateway
What Opera accounting software users need to know

HMRC has now confirmed that from 1 April 2019 VAT100 submissions must be done via software interfacing with the new API; they will not be accepting submissions made via their website. Pegasus has provided a helpful update for Opera users (see details below).

Government Gateway changes

By March 2018, the functionality provided by the Government Gateway will be migrated to a new HMRC Multi Digital Tax Platform (MDTP). The new platform will cater for online VAT and RTI submissions via what HMRC refers to as a ‘transaction engine’, which will have a different URL compared to the current Government Gateway. Customers will have to migrate to the new transaction engine by approximately 13 February 2018, after which the current Government Gateway service will end.

Online Filing Manager with Opera

As a result of the changes, Pegasus is uplifting Online Filing Manager to version 4.00, which will allow users to connect and make their submissions using the new transaction engine.
Online Filing Manager (4.00) will be available as part of Opera 3 (2.43) and Opera II (7.63), due to be released in early November 2017.

What this means for Opera II users

Online Filing Manager (4.00) will enable Opera II customers to perform their payroll-related submissions until March 2019.  Opera II won’t, however, support the new API for Making Tax Digital VAT submissions to HMRC, which will be mandatory from April 2019. Synergy Technology strongly recommends that it is time for Opera II users to upgrade to Opera 3 to be ready to deal with digital online submissions.

Read our article online: It’s time to upgrade to Opera 3

What this means for Opera 3 users

Pegasus has a clear road map for ensuring their flagship software is ready to deal with digital submissions. After upgrading to Online Filing Manager (4.00), Opera 3 users will be able to use the software as normal for all submissions to HMRC. From April 2019 Opera 3 will support the new API for Making Tax Digital VAT submissions to HMRC.

Read our Five tips on getting started for Digital Tax submissions.

For further information on Pegasus Opera products and getting ready for Tax Digital please contact Synergy Technology on 0345 456 0050.

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15 Sep 2017

Pegasus announces the commencement of End of life for Opera II

The news we have all been waiting for is now here.

The news from Kettering based Pegasus Software is that End of Life for Opera II is finally here. Pegasus Software has commenced the of End of Life for Opera II with the announcement of no further updates to be made for the Opera II Payroll module.

From February 2018, Pegasus will no longer issue HMRC updates for Opera II Payroll. To remain HMRC compliant, Pegasus Opera II clients must upgrade to Opera 3 before February 2019.

After the 2018/19 tax year, Opera users that remain on Opera II and not being up-to-date with legislation are taking the risk of attracting fines from HMRC and damaging both their reputation as an employer and a business. Ian Thomas, Synergy Technology.

Pegasus is also reducing the upgrade discounts available. If you are currently running on Opera II, now is the time to move whilst the discounts are still in place for your business.

Upgrading to Opera 3

Synergy Technology urges all Opera II users to upgrade to Opera 3 as soon as possible and avoid any multiple demands or delays to upgrade.

Once you get started you can then enjoy the features available in Opera 3 including: enhanced user interface, improved reporting, open period accounting and credit management.

Opera 3 also has a brand new user interface with a bright, fresh look and feel. The introduction of a ribbon bar navigation and custom designed icons makes the user experience better. It really is so much easier to use. Users will become far more organised using the new Scheduler application that allows you to run Opera 3 tasks at a time that suits you. Ian Thomas, Synergy Technology.

With Opera 3 you can schedule tasks such as period ends, system back up and tidy system files to run overnight or over the weekend so you do not disrupt the day to day running of your business. Other enhancements include full integration with MS Office 2010 as well as mouse wheel navigation to speed up record searching.

Opera 3 does just about everything, in fact Opera 3 practically runs our entire business! Nick Blythe, Container Components.

Using a dedicated Pegasus Partner like Synergy Technology gives you peace of mind that your transition is smooth and trouble free. As a dedicated Opera specialist we can work with you to understand your requirements, analyse problems, manage change and rapidly implement Opera 3. We can provide face-to-face advice, support and training every step of the way.

Contact Synergy Technology on 0345 456 0050 to discuss your company’s requirements. Further information regarding upgrading to Opera 3 will be posted as they arise.

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