05 Sep 2018

Maximising your Microsoft Dynamics NAV system with bespoke development

Microsoft Dynamics NAV “out of the box” provides a system that you can then develop to perfectly fit your business’s needs. Our talented development team at Synergy Technology talk about how additional bespoke development work ensures you maximise the functionality and effectiveness of your ERP system.

What is the reason for requiring bespoke development?

“Bespoke development for Microsoft Dynamics NAV can cover almost any requirement that any business using Dynamics NAV may need.

It’s derived from the 80/20 rule. Basically Microsoft Dynamics NAV “out of the box” delivers about 80% of the framework to meet any clients’ needs, and bespoke work fills in the gaps. It tailors the Dynamics NAV system to encompass all the business’s processes and functionality that is specific to their market.

Every industry, every business and every process has different requirements. It would be impossible for a generic version of Dynamics NAV to meet all these complex requirements. If it did, it would be exorbitantly expensive, impossible to keep up-to-date and end up including modules and functionality that would not be utilised by the majority of Dynamics NAV users.

That’s how bespoke development starts – making the system a perfect 100% fit to the client’s specific needs.”

Dynamics NAV has been designed to support client specific enhancements that work alongside its standard functionality and can be tailored by developers to suit a wide range of requirements. Development work can cover anything from integration between Dynamics NAV and third party add-ons or modules, developing sophisticated reporting systems that combines data from several systems linked to Dynamics NAV. Development work can eliminate repetitive time consuming manual data processes with automated functions that equally reduces the risk of duplication of data and improves data accuracy.

Some examples of Dynamics NAV development includes:

  • Integration with website systems
  • Courier system integration
  • Integration with credit card systems such as SagePay
  • Integration with hand held devices used in warehouse management systems
  • Tailoring reports and documentation to reflect the company standards
  • Even something as specific as integrating ticket management and seat allocation for a sports arena with data used in the Dynamics NAV system.


Basically bespoke development ensures that systems work seamlessly and effectively between stock, logistics, client, supplier and payment programs and functions that all share the same data. Other bespoke work is adding functionality to the existing Dynamics NAV system, or maximising the value of the data within in the system by creating informative, up-to-date reporting.

Developing bespoke work usually involves incorporating Dynamics NAV into existing third party systems or a new system that the client wants to start using.

The key is understanding what the client is looking to achieve from the system

“We don’t look to reinvent the wheel. Listening to our clients, understanding their needs, and determining the best most cost effective solution is our priority. To find the best solution we always offer the most effective and perfect fit.

When we look at the bespoke development, we aim to find the best solution for the client, and focus on ensuring that the development work can also be adapted for future requirements. By considering the client’s long term plans for their systems we can make sure that any bespoke work is not isolated but forms part of their future needs.

Often development work it is not as complicated as a client may first think. The requirements may be simply fulfilled by introducing functionality that already exists within Dynamics NAV that is not being utilised by their team. Training and technical support may be all that is required to improve the system. Additionally, development work to improve a client’s system to meet their requirements can be resolved by integrating into Dynamics NAV third party add-ons that already exist.

A further example of improving the system is when coding functionality exists outside the Dynamics NAV system, e.g. an Excel spreadsheet or an Access database, created by a single user that may be very complicated and difficult to maintain, and if the user is away or leaves the organisation, cannot be updated. In this case, a few day’s development work brings the functionality back into Dynamics NAV and it can then be utilised by all the team and not dictated by a single user.

We once identified a user that updated a very complex spreadsheet by copying and pasting data from Dynamics NAV into spreadsheets to provide a weekly report. The user would take up to half a day every week to update the information, with no guarantee to the accuracy.

By explaining that with just two days’ development work to automate the process directly from Dynamics NAV, the same process could be achieved with a click of a button and maintaining 100% accuracy in data, providing also an immediate time saving process and the outlay of the development work was covered within the first four weeks’ usage.”

The benefits of bespoke development

The main benefit of bespoke development work is to streamline processes within the client’s business that also results in increased productivity, and offering major time saving benefits.

Here are some of the key benefits:

  • Save time – bespoke work in Dynamics NAV often creates time saving benefits to the users.
  • Better control of data – using the same data source across systems.
  • Reduce errors – by automating repetitive processes.
  • Simplify processes – thus saving time and releasing employees to focus on other tasks.


Synergy Technology has the technical resources to develop your Dynamics NAV system

Synergy Technology is a highly skilled accredited partner of Dynamics NAV. We have a dedicated Dynamics NAV technical team with extensive working knowledge of the software who are able to apply practical and customisable business solutions using the application.

Our technical team can also offer your business ongoing guidance, advice and support to ensure Dynamics NAV is scalable and adaptable to the changing needs of your business, including the implementation of additional applications such as mobile warehouse, advanced business reporting, document management and e-commerce systems. To discuss your development needs for Microsoft Dynamics NAV, please contact Synergy Technology on 0345 456 0050 or send us an email today.

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27 May 2018

Creating a virtual office that’s open for business from anywhere!

It is common to think of cutting edge technology as reserved for enormous multinationals. However, as our interview with Michael Gibbs, Director at Synergy Technology demonstrates, small to medium sized enterprises (SMEs) can equally reap the rewards of a well-designed secure workspace.

“For a recent project, we were approached by a local business that essentially offers a wholesale service. They have a team of drivers delivering products to customers, as well as a number of back office staff in charge of processing orders and managing the accounts. The company is growing fast, with plans to expand. However, the growth was hampered by a heavy reliance on paper-based records which took up a large portion of their time to process, as well as causing issues with stock levels and missed deliveries”.

Synergy Technology met with the company’s directors to understand how the business worked, and to discuss these problems as well as their growth plans and subsequently recommended the implementation of Microsoft Dynamics NAV hosted on Synergy Technology’s Citadel platform. Dynamics NAV is designed for SMEs to manage their supply chains, operations, finance and logistics. Citadel is a cloud-based service designed to provide a virtual workspace. Previously, the company had a huge order book and delivery schedule and Synergy Technology’s solution was to develop and enhance this existing paper-based process with the additional ability to work remotely, including drivers amending documents.

“This solution has proven really useful for both the drivers and their office-based team. For the drivers, they are now able to file orders whilst with customers, immediately updating the database from a tablet or phone. Using the virtual workspace, drivers can also update future orders with additional products there and then, as well as updating delivery information and reporting non-deliveries.”

The deployment of Microsoft Dynamics NAV is only the beginning of the journey for this company. In addition to the ability to work virtually, Dynamics NAV has helped the company advance in other areas of the business.

“Dynamics NAV offers a clearer visibility of which products they are selling, up-to-date warehouse stock levels, what items are selling most, what items are slow moving and therefore helps the company to manage their stocks levels more effectively. Adopting Dynamics NAV also speeds up the process of receiving orders – a delivery driver can send the latest order directly from the customer’s location without returning to the office to hand over the paperwork. This, in turn, frees up the office-based team and directors to focus more effectively on strategy and business growth”.

“Adopting the virtual workspace also provides flexibility for the office-based team to potentially work from home. This can be beneficial to work away from the comings and goings of the main office and to focus on their work without typical workplace distractions”.

Of course, when setting up a virtual workforce, businesses may have some concerns around what employees are doing when working offsite. Michael explains that Dynamics NAV actually provides a business more visibility.

“The system is easy-to-use. With the metrics in place there is a range of indicators to identify whether an employee is working. For example, Dynamics NAV allows you to see when and who has raised orders as well as what time users log in and out of the system. As a result, you can see directly how out-of-office workers are performing”.

A final issue is how the users adapted to the new technology. For this company in particular, by hosting their line of business software on Citadel, the virtual workforce has been an effective solution.

“Overall, adoption of the new system has been very positive. It did require some changes in behaviour from working with a paper-based system to working directly online, but most employees were quick to appreciate the benefits of this new approach. Drivers save time, and can cross-sell and upsell onsite and benefit from less travelling between customers and the office.

“Office-based workers are pleased they can reduce the time taken to carry out mundane tasks and resources are freed up to focus on company strategy. Perhaps most importantly, the more responsive service is well received by customers particularly the instant electronic delivery of provision notes, receipts and invoices.”

If you think that you and your employees will benefit from a flexible workspace and you would like to consider adopting a virtual office for your business, we can advise you and provide the technology to make it happen! Call Synergy Technology on 0345 456 0050

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01 Feb 2018

Dynamics NAV and Dynamics 365 : Understanding the differences

When looking for the perfect business solutions it’s easy to get confused, do you want Dynamics NAV, Dynamics 365 for Financials and Operations and where has Dynamics 365 Business Central come from?

Well with the help of a little history lesson I can make this decision a tad easier.

For all you millennials out there Dynamics NAV did not start its life as a Microsoft product Navision financials was a little known Danish product purchased by Microsoft in 2002. A few short years later Microsoft rebranded the product Dynamics NAV and there started the long and sometimes infuriating process of updating, improving, adding in, taking away and generally changing the look and feel every few years until we reach the point we are at today!

But where are we today? (Here’s where I get to my point).

In April 2018 Microsoft released the latest product to their Dynamics 365 suite (more on this later), ‘Business Central’. Business Central is the next generation of Dynamics NAV, a rebranding to fit in with the other Dynamics 365 products.


So what option do you chose?

Michael Gibbs, Microsoft Dynamics NAV specialist at Synergy Technology, offers guidance to help eliminate some of the confusion, but to also establish that this is not a debate about Dynamics 365 for Financials Business Edition vs Dynamics NAV / Business Central, but determining what is the best option that fits your business, and your future plans and depending on how much control you want over its implementation.

Dynamics 365– The Brand

To start off with, you will see a lot of communication around Dynamics 365, but do not think this is an all-consuming product. View it like you would Office 365 – a solution that encompasses several products – but as a business systems solution.

Dynamics 365 this is not just one product, it has a suite of functions delivered as apps ranging from Sales, Marketing, Projects, Field Service through to Financials. Dynamics 365 apps are built to work integrally together.

When we are talking about Dynamics 365 in this article, we are referring to the Financials Business Edition app. A bit like if you wanted to talk to someone about Office 365 and its offering around email, you would be referring to Outlook. As simplistic as this may sound, this is exactly the scenario we encounter with Dynamics 365. As a brand it is all about which applications (apps) within the Dynamics 365 stack you want to use. You can opt for just a one off application, or you can choose from the suite which apps fit your business requirements to work together.
Michael Gibbs, Synergy Technology

So, let’s just talk about the Finance / Operations element

Now, within the Financials application, this is where most of the confusion comes into play. This application is offered as two different solutions: the standard Dynamics NAV product, which has been around for over 30 years, and Dynamics 365 for Financials Business Edition app. The point to be made clear here is: they are not two competing products, they are one of the same designed with different ways of delivery and usage!

To make this simple, there are two distinct differences between these two solutions: Dynamics 365 for Financials Business Edition is only offered as Software as a Service (SaaS) solution and it is a cut down version of Dynamics NAV. This mean that it is only available through a cloud based application (hosted by Microsoft) and the software can only be accessed via the Internet, whereas Dynamics NAV can hosted on a third party cloud service, or implemented locally on your own server which is also coined as “on premise” and offers all of the ERP functionality.

Microsoft Dynamics NAV

Dynamics NAV, which has an established presence in the ERP market, has grown over the years to be rich in functions and features and has developed over time as the most popular ERP solution for business. As well as supporting generic business functionality, Dynamics NAV also provides features that support supply chain management, warehouse and manufacturing, customer relationship management and much more. Microsoft Dynamics NAV is suitable for businesses with 15 to 300 users.

Learn more about Dynamics NAV

Dynamics 365 for Financials Business Edition

Dynamics 365 Financials Business Edition is hosted by Microsoft. Microsoft hosting is a recent development, but the actual application behind the product has the same code-base as the on-premise version of NAV so it’s not more recent from a functional point of view. Delivered as a SaaS ERP system, it is offered as a more economical cloud based application developed and hosted on Microsoft’s cloud service Azure. Dynamics 365 for Financials provides functionality in finance, procurement, sales and inventory and is intended as a cloud based solution designed for companies with between one to five users who want a small implementation to replace or to migrate upwards from applications such as Xero, Sage 50 and Quickbooks.

Learn more about Dynamics 365

Hosted vs on Premise solutions

When considering the best way to determine the right solution for your business, one of the major differences between these two applications is the implementation. Dynamics 365 for Financials Business Edition is a cloud application and can only be purchased on subscription. With Dynamics 365 for Financials Business Edition, there is no requirement to install the application directly onto your computer, nor any requirement to install updates, patches or new releases. This is all managed by the host (Microsoft Azure) and the software application is delivered online. For many companies particularly without an internal IT infrastructure this is great option. Needless to say for other companies, this model involves some disadvantages including lack of flexibility and data autonomy.

Microsoft Dynamics NAV offers more flexibility particularly for businesses looking for additional bespoke development and customisation within the system. With Dynamics NAV, you choose whether to install the solution on your own server or in a third party cloud such as Azure or other third party hosting services such as Citadel. Dynamics NAV works equally as well when the solution is placed in the cloud or on premise.

Learn more about Hosted solutions

Synergy Technology also offers a hosted version of Dynamics NAV called inSpiredNAV, which can have your business up and running on NAV within two weeks and is positioned as a “go between” the two products. Designed for organisations with between 5-15 users, the key benefit of inSpiredNAV is that some businesses want to move onto better ERP solutions but are equally concerned about venturing into costly project and time-consuming software implementations.

Learn more about inSpiredNAV

User Flexibility and Functionality

As mentioned Dynamics NAV can be purchased either with a permanent licence or you can purchase the solution on a subscription basis, where you pay your license on a regular basis as with a ‘SaaS’ solution. The Dynamics NAV starter pack includes three full users. Additional users can be purchased either as ‘Full Users’ that have access to everything in Dynamics NAV or as ‘Limited Users’ with read only access and the ability to work in a limited number of databases or modules.

Dynamics 365 is delivered with named users licenses on a subscription basis only. You pay for each user who needs access to Dynamics 365.

The Future

More news will be coming out in the next few months about the future development , but in the meantime to discuss your ERP requirements and which version of Dynamics NAV is best for your business, contact Synergy Technology on 0345 456 0050.

More news will be coming out in the next few months about the future development , but in the meantime to discuss your ERP requirements and which version of Dynamics NAV is best for your business, contact Synergy Technology on 0345 456 0050.

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25 Jun 2017

Empower your workers with the Microsoft Universal App

Maybe you’re already familiar with Dynamics NAV on your tablet.

Well, it is now even more flexible. You can experience the power and simplicity of Microsoft Dynamics NAV using the Universal App on your preferred iOS, Android or Windows device – be it phone, tablet, laptop, or desktop – it’s all up to you.

Switch to your favourite device on-the-go, during meetings, in the office, at home on the couch – using the same app to access your Dynamics NAV business data from anywhere.

In Microsoft Dynamics NAV 2016, the Universal App delivers a familiar user-specific experience on all your devices.

Features of the Universal App

  • The App is entirely powered by your Microsoft Dynamics NAV server, including the tables, pages, and business logic you already use.
  • This is all built on the same technology as the Microsoft Dynamics NAV Web client, so you install, configure, secure, license, and extend in the same, familiar way.
  • Supports the use of inbuilt device cameras used on location.
  • Adapts to your device screen size and input method, be it touch or keyboard and mouse.
  • There are no additional fees for Dynamics NAV clients to enable the universal app.


Improved flexible working for the business on-the-go

There are many reasons why using the Universal App will help your business and your employees that work on-the-go:

  • Put business in the hands of remote workers – Your field teams including salespeople and account managers, service engineers, executives, consultants and bookkeepers can access Dynamics NAV offsite and and stay up-to-date.
  • Improve the accuracy and timeliness of your data – With access to Dynamics NAV from all locations, the user can capture information as it arises keeping the business system and communications up-to-date.
  • Engage with clients – All client information can be immediately accessed and updated ensuring any negotiations and meetings between you and your clients is recorded instantly back into Dynamics NAV.
  • Reduce transfer time of data and gaps in information – Maintain a connected organisation from head office and other satellite offices, to factory and distribution locations and people onsite.
  • Keep up-to-date with modern technology – using the universal App ensures that your mobile workforce can access Dynamics NAV and business data from the most up-to-date devices on the market and can continue to benefit from developments in technology.


Easy-to-use interface for users

The easy-to-use interface ensures that business users can adapt to the interface no matter what device they are using.

  • Adaptable to a wide range of popular business devices – Providing better user experience as required, whether on a touch device, keyboard or mouse.
  • Familiar – Universal App has the look and feel of Microsoft Office, but is unmistakably Microsoft Dynamics NAV so you get a similar experience on all your devices.
  • Available on a wide range of platforms – Download from the Windows Store, iOS App Store or Google Play.
  • Tailored to fit your workers’ needs – The Universal App adapts with Microsoft Dynamics NAV role-tailored technology.

The beauty of it is that you can have a consistent look and feel for Dynamics NAV across the different devices, therefore there is a familiar feel. Use the Phone App because you want to quickly check information, use the Tablet  App to check charts and process an order you couldn’t complete or use the Web Client (with over 60 enriched developments in the last release) to work from your Mac.

NAV is fully touch optimised with the Universal App, it helps improve security and usability whilst offering a modern platform to the workforce. Your executives, sales field, service technicians, warehouse workers and many more can now get access to the data they need from the device they prefer.

How to get the Universal App

You can download and install Dynamics NAV from the Windows Store, App Store, or Google Play. You sign in using your usual credentials and the App connects to your Dynamics NAV 2016 server, on premise or in the cloud.

Now you can navigate your business data using a fast and fluid interface which leverages design concepts from modern Windows and Office 365, whilst remaining distinctly Dynamics NAV. Do more on the go with capabilities such as send to Excel or Office 365, up-to-date charts and KPIs, emailing of sales quotes and invoices, and attach pictures using your device’s camera.

The Universal App is a “Single App” and can be used from your smartphone, tablet, notebook or desktop computer, allowing you to experience Dynamics NAV on the broadest range of devices ever!

Empower your workers : Contact Synergy Technology if you want to move to Microsoft Dynamics NAV 2016 and work on-the-go.

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18 Apr 2017

Using a complete ERP solution to reach your customers

Many industries have a variety of specific requirements for their sales and distribution networks. The sound and lighting industry is no different. With expensive and often substantial equipment shipped to a wide range of locations, the management of goods and services being distributed needs to be tightly monitored and tracked.

Recognising how your business can benefit from using the best most suitable ERP system coupled with the professional support provided by an experienced technical partner is the start to ensuring you have a truly streamlined process.

“Microsoft Dynamics NAV reaches into every part of the business process and helps to run the business effectively and efficiently from the receipt of an order online to the implementation of despatch, delivery, invoicing through to product replenishment.” Charlie Henden, Leisuretec

8 things to consider when choosing a logistics and distribution system and support partner in the sound and lighting industry.

1: Managing high value items

With a lot of money tied up in expensive goods it is important to keep track of items that are high in value. Dynamics NAV provides for very robust Serial Number and Batch Number Tracking. To accommodate most of the batch and serial number tracking scenarios that you need for logistics and distribution, Dynamics NAV provides setup screens to pick and choose what you need to track.

2: Retrospective payments

Often in this industry the distributor is dealing with retrospective payments and incentives from suppliers to resell their product range. Retrospective payments means that the amount paid is determined by (or based on) what the supplier has charged. Dynamics NAV is designed to deal with these types of payments so you can easily reconcile and recognise revenue.

3: A smooth traceable returns process

Being the middleman can be a challenging position where you have to not only deal with the sales return, but automatically create a return to the supplier. Therefore you need a reliable system to ensure the returns process is quick and smooth between your customers and suppliers and that you can quickly and effectively deal directly with suppliers when dealing with repairs and replacements.

4: Dealing with the complexities of being a supplier to large manufacturers

Being a smaller customer to larger organisations is no fun. It can sometimes cause issues in terms of the ability to control the distribution of goods and payment processes and to assert influence on your suppliers. Using a system set up to manage reporting and dealing with the complex arrangements with larger manufacturers, including multiple locations and different price structures all helps with ensuring you make the most out of the relationship.

5: Website Integration

Most businesses in the sound and light industry need to be able to promote their goods and services to their customers in various distribution channels including online and web shops – customers want an easier point of sale, they have greater access to pricing and choice as well as expecting their suppliers to offer the latest in technology and delivery to make their buying experience easier. Therefore a key challenge is ensuring a single source of maintaining data, up-to-date stock levels, accurate delivery charges and customer status (including customers on block, credit limits etc). Using a system like Dynamics NAV allows you to have seamless integration into your web shop, be that your own store or third party sites such as eBay and Amazon.

6: Prompt payment discount and pay less

With a wide range of supplier terms, you need to ensure you can deal with VAT implications and the ability to monitor and ensure Prompt Payment Discounts (PPD) is all managed in the system. This ensures paying less to your suppliers and using it as an incentive for customers. By using simple setups in Dynamics NAV you can implement this with ease

7: Trade & retail pricing

Your system needs to keep track of the Recommended Retail Price (RRP), the trade price you pay and any special discounts you want to offer to your customers. This is particularly important when sharing these between warehousing systems and online marketplaces.

8: Logistics and warehouse functionality

In this day and age no business survives without the promise of prompt delivery, and meeting the ever-changing expectations of their customers. From an automated warehouse with a mobile warehouse management system to the provision of products and services via global couriers, you need to ensure that your system can cope with high volumes and a quick turn over.

Being a Microsoft business application, Dynamics NAV has a Windows look and feel and functionality that is familiar to the users. Our clients find it intuitive to use, with little training required to get started. Coupled with the technical expertise and experience that our Dynamics NAV team has in the sound and lighting industry, Synergy Technology can ensure your system works effectively for you. We are also an accredited Microsoft Dynamics NAV partner.
Michael Gibbs, Synergy Technology.

At Synergy Technology we recognise that your sound and lighting business requires a specialist ERP system and support partners that understand and know your industry. We offer the right technical support to help you manage the demand and supply of your goods as well as customers and financial processes.

From dealing with high value items, retrospective payments as well as understanding the complexities of being a supplier to large manufacturers – our specialist ERP technical team can advise you on the best system to manage the your stock control, delivery and payments.

Furthermore, we can also advise you on getting your goods online and your ERP system integrated into your e-commerce site as well as developing a mobile warehouse management system.
Needless to say our professional technical team can also create and integrate bespoke modules into your existing ERP system so that it’s a perfect fit for your business.

“Whenever you visit a public space, you may not immediately notice just how audio and visual equipment is used and where it’s been installed. It’s everywhere from night clubs and bars with background music and flashing under lit dance floors; to school assembly halls and places of worship. Audio and visual equipment is used in theatres, gyms and sports clubs and private functions such as weddings. Just imagine – what would a huge music festival be without the installation of sound and lighting – perhaps an empty silent field!

In such a specialist marketplace, we hear what you are saying and can see what we need to do, offering you a brighter future for your business!

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26 Feb 2017

Mobile Warehouse Management Software – Welcome to the future.

In the past, managing your warehouse could be seen as a difficult and tedious task. Yet with advancements in technology and Warehouse Management Software (WMS), it’s becoming increasingly easier to operate a mobile warehouse.

As the digital world continues to progress, warehouse management workers will see a whole new era that they could have only dreamed of in the past! Due to warehouse staff being constantly on the move, it makes sense for crucial data to move with them.

As such, Mobile WMS is a necessity. In addition to integrating with ERP business applications such as Microsoft Dynamics NAV, we could reel off countless reasons why Mobile WMS is a worthwhile investment, but as champions of efficiency, we’ve narrowed it down to just 6 ways in which Mobile WMS can bring your warehouse into the future.

1. Offline functionality

Mobile WMS liberates the user from desktop warehouse administration. Operating via Wi-Fi hand held scanners warehouse workers can record and update the system directly from the warehouse aisles. With additional offline functionality, core work processes can still be performed without a network connection and data can be stored on the scanners to update the main system when back online.

2. User-friendly

The intention of a Mobile WMS is to minimise ‘clicks’ and reduce the need for complicated processes and information. Users will spend minimal time on training and can quickly master the mobile devices.

3. Reduce errors and paperwork

Having piles of paperwork is finally a thing of the past. Not only does the automated mobile solution help to reduce errors, with online data storage, it reduces the painstaking task of rifling through multiple files and paperwork to track historic orders! Plus, item registrations are validated using the built-in barcode scanner to further reduce mistakes.

4. Increased efficiency and reduce costs

Mobile WMS equips your warehouse employees with the tools they need to make their day-to-day tasks easier, thus improving your business’ overall efficiency. From box picking to increasing order-picking performance, Mobile WMS improves efficiency. And, increased performance of warehouse employees frees up some of your workforce to focus on other important tasks which helps to reduce costs.

5. Inventory accuracy

Rather than trudging up on down countless aisles, with Mobile WMS employees can simply look up an item’s barcode to find its location and the quantity of stock. This real-time view of warehouse inventory provides endless benefits. Plus, warehouse employees can adjust the figures if necessary without returning to a desktop location. There’s also the functionality for workers to remove items from the inventory and provide a reason code (expired, missing etc.).

6. Improve customer satisfaction

No matter how far we move into the future, there’s one thing that will never change, and that is the importance of customer satisfaction. A fully automated mobile system puts customer satisfaction of the heart of what it does by significantly reducing number of errors made. This leads to a faster, more accurate experience for your customers, which means they’re more likely to return to you. We call that a win-win situation!

Integrating Mobile WMS into your ERP system

Synergy Technology is a highly skilled accredited partner of Microsoft Dynamics NAV. Through this strategic partnership we have been working with Microsoft to make Dynamics NAV a business solution that delivers comprehensive, yet simple to use, business management functionality for small and medium sized businesses (SMEs).

For a complete Mobile Warehouse solution we provide Tasklet Factory which integrates with Microsoft Dynamics NAV. For more than 10 years, Tasklet have been involved in the development of mobile applications that can integrate with Microsoft Dynamics NAV.

If you want to bring your warehouse into the future and learn more about Mobile WMS, get in touch with our team today.

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