27 Jun 2019

Sana Commerce for Microsoft Dynamics Nav

If you have an e-commerce website and you use Microsoft Dynamics Nav and Business Central, then you would highly benefit from Sana Commerce.

Sana Commerce has been designed to integrate with Dynamics Nav and Business Central to make your store an efficient and effective extension of your traditional sales activities. The system integration enables for seamless use of customer pricing, product specifications, inventory levels and more in your online store.

Benefits to Sana Commerce

Here are 6 reasons why Sana Commerce would highly benefit your business:

  1. Easy Catalogue Navigation
  2. Automated Ordering
  3. Improved Online Payment and Shipping Process
  4. 24/7 Client Self-Service Features
  5. Personalised Marketing
  6. Easy Web Store Management and CMS

You can find out more about Sana Commerce here: https://www.synergytechnology.co.uk/products/microsoft/e-commerce/

Sana Commerce for Microsoft Dynamics can be a game-changer for you and your customers. See for yourself in this quick three-minute demo below.

If you want to integrate Sana Commerce into your Microsoft Dynamics software, then get in touch with Synergy Technology today on 0345 456 0050.

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27 Jun 2019

Reasons to Upgrade to Business Central

At Synergy Technology, we understand how hard it can be to manage a company and to make smart business decisions, especially when there is a lack of communication between departments, consistency and time management.

That is where Synergy Technology can help to make your business shine, with an all-in-one business management solution that is easy to use and adapt: Business Central.

Here are some of the reasons why you should upgrade to Business Central.

Business Central On-Premises Perpetual

If your business already uses Dynamics 365, then you will receive 2 named users for every 1 concurrent Dynamics 365 user which was purchased before 1st October 2018. Therefore, if you have the minimum requirements which is the Starter Pack, your business will end up with 6 essential users.

This is a great way for you and your business to try out Business Central whilst saving money, in which you will gain an end-to-end view of your business to help you manage your finances easier, keep projects on time and under budget and improve your customer service.


Since Dynamics NAV became a part of Business Central, it has been available as both an on the cloud and an on-premise solution for businesses. What this means is that you can choose which solution would be faster and more appropriate for your business.

For example, if you choose a cloud solution and later find out that an on-premise solution would be a better choice for your business, then it is possible to move from the cloud to on-premise.

Business Central SaaS

Another great reason you will want to upgrade to Business Central for is because of Business Central SaaS, which is enabling you to save 40% on licenses until June 30th, 2021.

If you want to find out more about how Business Central can help your business grow, then get in touch today on 0345 456 0050.  

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13 Jun 2019

How to Fix Mail Link Issue between Outlook & SuperOffice

Over the last couple of months, we have been made aware of the same issue arising between Outlook and SuperOffice for our customers. The issue at hand is the ability to archive emails from Outlook to SuperOffice persistently disables on Outlook, therefore making users unable to archive emails.

Luckily, there is a simple fix to this issue which everyone can do! Here is our quick and handy guide to fixing the mail link issue between your Outlook and SuperOffice.

Step One: Check for Installation of Add-in

To simply check for the ‘SuperOffice Ribbon’ in your Outlook, go to Outlook, File, Options and then Add-ins.

Can you not see a ‘SuperOffice Ribbon’ amongst your add-ins as shown in the screenshot below? This may mean that you need to install the add-in.

Installation of SuperOffice add-in to Outlook.


Need to know how to install the SuperOffice Ribbon?

Simply follow these steps:

  1. Go to your Control Panel.
  2. Look for either SuperOffice Mail Link or something that could be that, for example, ‘SO Mail’
  3. Uninstall the application if it is older than v11.2.6985
  4. Go to the following URL and download the latest SuperOffice Mail Link: https://www3.superoffice.com/DownloadService/
  5. Follow the instructions for installing the application, allowing the application permission to your computer.
  6. Once done, you may be asked for your username and password to be entered. If so, enter your details. If you do not get asked, then go to the add-ins menu in Outlook and enable it*. It should then appear in Outlook.

*Follow to step three to learn how to enable the add-in.

Step Two: Check for Inactive Add-in

Another reason for the add-in not working is if it is an inactive application. To find out if that is so, go to Outlook File, Options and then Add-ins. 

You will see at the bottom of the pop-up Outlook box, there is a ‘Manage’ section with a dropdown menu. Click on the dropdown menu for ‘COM Add-ins’. Then click ‘Go…’

Inactive SuperOffice add-in with Outlook.

Once you have completed this step, another pop-up Outlook window will appear, in which you then click on the ‘SuperOffice Ribbon’ add-in option. Click ‘Ok’ once finished.

Activating SuperOffice add-in for Outlook.


Finally, close and re-open your Outlook to find that the SuperOffice Ribbon add-in now appears.

Step Three: Check for Disabled Add-in

One last check you can conduct is to see if the SuperOffice Ribbon add-in is disabled. To see if it is disabled, you must open the Outlook options box once more via Outlook, File, Options and then Add-ins.

You will see at the bottom of the pop-up Outlook box, there is a ‘Manage’ section with a dropdown menu. Click on the dropdown menu for ‘Disabled Items. Then click ‘Go…’

Disabled SuperOffice add-in with Outlook.

If your SuperOffice Ribbon add-in is disabled, then you will see the add-in amongst the disabled items pop-up Outlook box. Click on the SuperOffice Ribbon add-in to highlight it, then click the ‘Enable’ button.

Enabling SuperOffice add-in for Outlook.

Finally, close and re-open your Outlook to enable the add-in.

Are you still experiencing issues with your Outlook?

If you find that you are still having issues with your Outlook and SuperOffice add-in not working correctly, please get in touch with Synergy Technology on 0345 456 0050 and we will assist you to the best of our ability.

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11 Jun 2019

New Holiday Planner Integration for SuperOffice

At Synergy Technology, we understand the pressures that are faced by SMEs for keeping track of holiday requests and other staff absences.

Hence, we have developed a Holiday Planner plugin which can be integrated into your SuperOffice CRM system to help you to take control with a complete holiday planning solution. Learn how you can take out the frustration of holiday management with Synergy Technology below.

Key Features of our Holiday Planner

  1. Calendar organisation
  2. Review holiday requests
  3. Employee-specific holiday allocation
  4. A centralised hub
  5. Clarity for your employees
  6. Easy to use

Read more about the key features of our holiday planner here: Holiday Planner from Synergy Technology

How will my company benefit?

Your company can benefit from using our Holiday Planner by creating a more effective line of communication between yourselves and your employees. The holiday planner can help to speed up any holiday requests and the approval process, therefore become an effective time-saving solution.

Moreover, it will allow for you to have more control to effectively manage holidays and holiday requests, therefore you can avoid any staff shortages at key times throughout the year as well as minimising any holiday clashes.

Effective holiday management can help to raise employee morale, in which Synergy Technology can help to offer you this with our Holiday Planner.

Would you like to find out more about the Holiday Planner plugin for SuperOffice from Synergy Technology? Get in touch on 0345 456 0050 today for details.

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22 May 2019

KCPOS, KC Stock, KC eCommerce & MJM Add-Ons

Synergy Technology is an established provider of the award-winning Pegasus Opera 3 system.

Opera 3’s powerful capabilities let you control tasks including accounting and payroll out-of-the-box. Now, with the option of add-ons from Synergy Technology, you can use Pegasus Opera to accomplish an even wider range of tasks.

We can expand your Opera 3 system’s operational capabilities using add-ons including MJM, KCPOS, KC Stock and KC eCommerce.


The MJM add-on for Opera 3 is a comprehensive software expansion which can perform an array of helpful tasks. It is a Warehouse Management System (WMS), taking control of all stock movements, in or out of the business and between warehouses. Our experts can integrate MJM with your existing system to fully unlock its potential as a business management software.

From industry-leading barcode technology to support for scanners, printers and stock control modules, MJM provides an unprecedented level of control for businesses of all types.

This add-on is particularly well-suited to businesses that trade in goods, whether through retail, manufacturing or via distribution and logistics.

Speak to the Synergy Technology team today about how MJM could be used to streamline and optimise your business operations.


Synergy Technology is an official reseller of KCPOS. The KCPOS add-on is a fantastic addition that facilitates easier management of EPOS systems, stock control, accounting and even websites. This affordable option provides the tools you need to manage multiple departments and is particularly useful in warehouses.

Industries that could benefit from a KCPOS add-on include:

  • Tourist attractions
  • Retailers
  • Trade counters
  • Wholesale
  • Distribution
  • Hospitality

Using KCPOS in any of these industries (including others not listed here) can help to improve operational efficiencies, save you both time and money.

To learn more about how KCPOS can make your Opera 3 system even more useful, be sure to get in touch with our friendly team.

KC Stock

KC Stock enables lines of communication between your business’s different systems, helping you make more informed decisions. From websites to accounting and more, having the information you need to-hand at any given point can prove vital.

By bridging the gaps between your system’s databases and through the application of native data syncing, KC Stock can provide on-demand, synchronised data with a minimum of fuss. It’s the intelligent way of ensuring your business is running as it should be.

KC eCommerce

The KC eCommerce add-on creates a simple link between your e-commerce website and your Opera 3 accounting system. This helps to streamline the online payment process and keeps your finance and accounts departments in control.

This software helps you to:

  • Automatically transfer product, pricing and customer account information
  • Take web orders directly from your internal stock record
  • Enable 24/7 connectivity between your office and your website

Pegasus Opera 3

For more details about the outstanding Pegasus Opera 3 system, please visit our website today. Remember: you can ask our technical team about any or all of these add-ons by calling 0345 456 0050 now.

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21 May 2019

Pegasus Opera with XRL

There are various add-in features available to Pegasus Opera users which can provide you with necessary additional features which you require at your company. One of the popular add-ins features available is Pegasus XRL.

What is Pegasus XRL?

Pegasus XRL is a powerful and flexible Microsoft Excel tool which provides an easy and effective way of extracting your financial information directly from your live data held within your Opera 3 system to an Excel spreadsheet. You can retrieve, view, analyse and manipulate what could often be complex business reports into a familiar spreadsheet environment.

This helps to eliminate the need for re-keying and copy-and-pasting, whilst ensuring that no crucial data falls through the cracks. This add-in features is available for Opera 3, Opera CIS and Opera Operations II.

Ease of Use

Pegasus XRL will appear like any other add-in feature in Excel, as an additional menu item in Excel, which every user can quickly learn how to fully utilise Pegasus XRL through the XRL Wizard. With just a few clicks, users can create bespoke reports from scratch or through templates provided based on live data from Opera 3.

To extract the data into Excel, you simply need to select your company, identify the area of the system you are interested in (such as payroll, stock, sales, costing etc.) and choose your required fields. All the instructions and data retrieved are written in simple English, eliminating any technical jargon making it user friendly for all at your company.

Reporting Power

Producing reports within XRL can be quick and easy, in which further reporting power is provided with multi-dimensional analysis tools such as Cube Analysis and shortcuts to Excel Pivot Tables. To generate the reports, you able to create links between your data in Pegasus Opera and cells in a spreadsheet. This all enables for you to present accurate and up-to-date information effortlessly.


The drilldown feature in XRL allows for you to investigate your imported data in Excel and drill down to the transactions behind each data field. By using this feature, you help to save yourself time by having an immediate answer to the transactions behind the field, therefore you would not have to refer to your Pegasus Opera. This is useful for ecommerce businesses wanting to extract invoice numbers for a customer to work out their turnover value.

Reporting back to Pegasus Opera

Another great feature with XRL is that it works both ways! You can take information prepared in Excel and write it back into your Pegasus Opera using the Data Send Facility. Not only does this feature save your time, but it also eliminates the need to undertake mundane repetition of manual input and reduces risk of human error.

Benefits to Pegasus XRL

Pegasus XRL has proven to be an effective cost-effective tool for Pegasus Opera customers. The main benefits to your and your company include:

  • Save time due to reduced manual entry
  • High levels of security to ensure sensitive data is only accessible to relevant personnel
  • High level of accuracy with data transfers
  • Improved results to act upon with powerful analytical tools
  • Instant management information to enable you to make faster decisions
  • Reporting tools make data easier to understand
  • Information can be retrieved from anywhere at any time through online reports.


If you want to learn more about the Pegasus XRL add-in feature, then you can get in touch with Synergy Technology today on 0345 456 0050.

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