Unified Communications

Unified Communications or ‘UC’ provides one consistent user interface and user experience across multiple devices and media types. Unified Communications brings together telephony, instant messaging, user presence information, video conferencing and call control with non-real-time communication such as voicemail, email, text messaging and fax. Unified Communications helps to address challenges in today’s businesses as they contend with increasingly complex environments that feature a wide array of communications methods.

Synergy Technology build Unified Communications around IP telephony solutions which have proven their ability to enable businesses to streamline processes and reduce costs by realising the benefits of carrying voice and data across a common, IP network.

Reduced Costs

By utilising technologies such as presence, user awareness, IP telephony and video conferencing, businesses can enable home working and expand geographically with more ease, often making a saving on office space and associated costs.

By utilising Voice over IP or ‘VoIP’ business can reduce their current bill for lines and minutes while connecting remote sites and users to provide free of charge communication internally.

Why Synergy Technology?

Synergy Technology can build Unified Communications into your existing network utilising either existing phone lines or moving to VoIP to enhance communication and collaboration everywhere the network goes whilst ensuring the solution is secure and reliable with our 24/7 monitoring and support services.

Our Unified Communication Solutions Include: