Synergy Technology that effective solutions come from working together

We offer a comprehensive support service from initial idea through to selection, implementation and on-going support.

Consultancy »

By offering simple yet effective advice, our expert consultants will guide you through the various stages of your development, creating a tailored solution to meet your individual business requirements.

System Integration »

Despite an abundance of packaged software applications on the market, the majority won’t offer your business exactly what it needs. We can help to integrate your existing systems and can tailor solutions to exactly fit your needs.

IT Support »

Synergy Technology understands that your IT system is a vital element in the running of your business. By dealing with issues quickly and efficiently we will save you time and money, enabling you to focus on the needs of your business.

Products »

Synergy Technology offers a portfolio of managed and hosted services, which deliver a flexible and scalable service to suit your business requirements.

IT and Business Application Support

Synergy Technology has been providing IT support to hundreds of businesses across the UK for nearly 20 years. Whether you are an SME or a large multi-national organisation, our highly trained consultants can proactively support your business applications and software. We offer two levels of support to our clients:

Premier Support provides software support to clients around the UK. We provide clients with comprehensive remote and telephone support, couple with unlimited on-site support if necessary. You also have access to the our service desk portal to log support requirements as they arise. You can tailor your support contract, choosing the response times and agree service levels to suit your business needs.

In addition to the Premier support we offer in our Platinum Support to support issues you have with computer operating systems if required and support on 3rd party technology not covered by Synergy Technology. We will also provide support on Directors’ home devices.

Remote Monitoring and Evaluation

Certain businesses require advanced supported and a more comprehensive monitoring and evaluation service, so we have developed a toolkit of products that allows Synergy Technology to provide the following:

Unique client desktop support tool for speedy problem solving and easy access by the supported user.

Diagnostic tool for permanent remote monitoring of clients’ equipment including hack-attack, server-performance, email-stream, touch-monitoring, speed-check, network-check.

Off premise, fully automated email spam and anti-virus, scanning tool with integrated email archiving.

Unique to Synergy; we do not tier support; we subscribe to immediate human response for support calls, speedy, focused and knowledgeable breadth and depth technicians.

Full disaster recovery infrastructure with BSI standard facilities to provide business and time critical off site server replication.

Off premise, fully automated anytime anywhere backup of critical business data from laptop, tablets, workstations and servers. With all data stored in the UK.

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