23 Jun 2017

Work on your business and your suntan with pocket CRM!

As summer warms up and everyone wants to be outdoors, why not consider the benefits of working on the move and not having to rely on updating your contact data and business reports from the confines of your office?

Mobile CRM or mobile customer relationship management is a CRM tool designed for mobile devices including smartphones and tablets.
By connecting through mobile CRM, you, your sales team and employees on the move, have access to customer data through the CRM mobile app or through a web-based browser with cloud CRM.

Why mobile CRM really matters

Traffic from mobile devices continues to grow and in fact, mobile traffic is growing so fast that in some places, it has already surpassed desktop traffic. More than a quarter of all internet traffic is now from mobile devices.

As mobile adoption continues to grow and organisations become more flexible about working arrangements for their employees, traditional desktop applications such as CRM are moving into the mobile space.

Users and customers both expect information to be updated in real-time, not “when you get back to the office.” And, on average, sales teams spend more than 50% of their work day selling remotely. This means that your sales force needs access to real-time information.

Synergy Technology offers mobile CRM solutions

With over 12 years’ history in the CRM market, Synergy Technology are now one of the largest SuperOffice partners in the UK. Driven by a passion for customer relationship management, Synergy Technology is dedicated to providing software that supports the individual user to achieve stronger sales, marketing and customer service productivity. We can help you set up a mobile CRM system that fits the needs of your business and workforce on the go.

Here are Five reasons why mobile CRM system is good for business

If you’re looking to address sales productivity, sales effectiveness and to gain a competitive edge then mobile CRM is something for you to consider.

1. Access to up-to-date contact information

By having this information available, it will help your sales teams for call planning and preparation and is one of the key use cases for having a mobile CRM app.
Sales teams have access to any information about a client or potential client before they meet in person. This data could include recent email conversations, products recently purchased and current sales status.
Your sales teams get to become more personal than ever before.

2. Direct information update

A mobile CRM is a great tool for adding new leads directly into your CRM from anywhere. The sooner you get a potential lead logged, the better the chance you have of following it up and taking action. Mobile CRM makes all this possible, by allowing employees to instantly add new information and update client profiles.

3. Always updated

If your Account Manager visits a prospect and the visit subsequently requires changes regarding an in-progress deal or quote,  this can be updated on the mobile CRM without the need to wait until the Account Manager arrives back at the office, keeping your entire CRM always up to date – for everyone.

Sales teams often uncover key information about a client during or after a meeting. In order to provide the best service possible, this information needs to be spread quickly throughout the organisation, just in case the client decides to contact you or a member of your customer service team. Things change quickly in today’s world and you never know when something critical may happen to one of your accounts.

4. Real time reporting and faster decision making

Management teams can access real time sales reports to track business results while on the move and set alerts to be informed instantly for quicker and better decision making when a new deal is closed or sales decline. Instead of quarterly reports, management now has access to up to the minute data that can result in strategies being implemented sooner, rather than later.

5. Increased sales productivity

Another benefit of implementing a mobile CRM is providing sales teams with access to real time customer information while out in the field improves productivity.  A recent study by Nucleus Research* found that mobile access to a CRM increases sales force productivity by an average of 14.6% with a further 3 in 10 mobile CRM users reporting productivity improvement by more than 20%.

Information source and *statistics from: SuperOffice CRM

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23 Jun 2017

GDPR Compliance – Navigating a steep learning curve

Ensuring your business remains inline with the GDPR compliance will likely require you to implement more measures to protect and secure your data than most organisations are taking at present.

Companies must re-think how they engage with customers; information regarding what you will do with an individual’s data must now be made entirely transparent.
Regulators will have new enforcement powers and sanctions to shape how an organisation conducts its operations, and you will have to notify customers and agencies of a breach in security or confidentiality within a timeframe of 72 hours. You may also need to employ an independent data security officer too. Failure to comply will result in hefty fines.

Costly mistakes

The 2015 Information Security Breaches Survey by analysts PwC found that 90% of large UK organisations and 74% of UK SMEs reported a security breach in 2015.
This resulted in roughly £1.4 billion in regulatory fines.

If the frequency of data breaches remains at a similar level to 2015, under the GDPR, accumulative fines could reach £122 billion in 2018/19 – an increase of over 870%.

Besides the fines themselves, breaches also result in severe reputational damage and loss of revenue. When combined with these eye-watering fines, organisations that do not comply with the GDPR could find themselves in serious financial trouble.

The technological solution

There is no single ‘fix-all’ in terms of software that will guarantee complete security of your business. Instead, you should employ a set of tools and services to secure content holistically. These will need to be maintained, but can help substantially when it comes to remaining compliant with data security laws. Let’s explore what this security toolbox includes:

1. Firewalls and internet gateways

A firewall acts as a barrier between an organisation’s network of computers and the internet, allowing only inbound and outbound network traffic via authorised connections. Without this barrier, skilled cyber attackers can gain access to the sensitive information in your business.

Firewalls protect you against the threat of unauthorised access. Employing experts to manage your firewall security remotely or on-site can provide you with peace of mind that your content is safe and save you money in the long run.

2. Secure configuration

Upon their default installation, it’s unlikely your computer systems are fully secure.
Much of your hardware and software will require an additional level of configuration for maximum protection. Similarly, removing old and outdated software will reduce your software vulnerabilities – weaknesses found in a piece of software or operating system are an easy target for cyber attackers.

Managed security services take much of the IT security burden off your shoulders. Experienced consultants can work alongside you to build a solution that fits the compliance needs of your company – from securing employee emails to document access.

3. Access control

Permissions add an extra layer of security over the files your employees are accessing.
By giving out the correct permissions to accounts, workers can only access the content appropriate to their current role.
Avoid giving out administrator accounts to users just because they need access to a certain file or folder. This is important to meet GDPR compliance.

As a business grows, the need for controlling access becomes increasingly important, as does the task of managing it. A managed service provider can align your employees with the right permissions to ensure they’re only accessing the content they should be.

Download the Data Security Infograph
The Numbers driving GDPR Compliance

4. Malware Protection

Anti-virus and anti-malware products can scan your network regularly to detect and prevent potential threats. But it is your responsibility to ensure anti-malware tools are kept up to date and scanning the right files. You and your users will also need to know what to do if you are alerted to a threat in the system.

Remote monitoring services can also automate many key software updates on your systems. Managed network services ensure your system is consistently as powerful, secure and up to date as possible.

5. Software updates

Regular updates are necessary now more than ever as the pace of technology change continues to increase, meaning your software and hardware require regular maintenance to keep the system running smoothly – keeping workers productive and avoiding security vulnerabilities.

Remote monitoring services can also automate many key software updates on your systems. Managed network services ensure your system is consistently as powerful, secure and up to date as possible.

Learn more about GDPR compliance

What to expect from GDPR? Read our recent blog for more details.

Take a look at our online Business Talk Magazine for further information on GDPR. Synergy Technology is planning to hold workshops to help guide SMEs regarding GDPR. Register for our GDPR workshops today.

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19 Jun 2017

Sell online? Start with data integration from your ERP system

As a retail outlet, you may already sell online to increase the distribution of your products and services to a wider network of customers and to keep ahead of competitors. But does it work effectively with your internal systems. Is it integrated with your ERP system?

Setting up an effective order processing and distribution system in-house that can then integrate with your web store is the most necessary first step before setting up business online or, if you are looking to reimplement your systems. This ensures your ERP system is the foundation for your online store.

This integrated link between the two systems ensures the pricing structure and order calculations modelled specifically to your business can be automatically transferred to your web store environment. Likewise, all relevant ERP integration means that your web store software uses your ERP data as the foundation for your web store information. Likewise, all relevant data entered within your web store environment will automatically appear in you ERP system.

By setting up your web store in this manner it uses your ERP system to execute the required calculations, pricing and orders — all from one source.

The result is streamlined sales processes, an optimised customer experience and a wider access to a global client base.

So before you set up your retail web store, read our ten reasons why you should establish your ERP system first!

1. Get your data from a single source

Operating with a single source of data ensures all areas of your business uses the same information. This ensures accuracy across your entire organisation, as fewer errors can be made in mapping and interpreting information.

Not only does integrated e-commerce use your ERP’s master database, it also actively ensures that newly created records, such as orders, are instantly available at the source. What’s more, it does so without replicating, synchronising or mapping any data. This validation is performed by the same system, which ensures data accuracy.

You can create your web store to sell online with classifications and categorisations defined in your ERP system. This gives you a much more efficient way to build the navigation structure for your online store.

2. Accurate online order processing and improved efficiency

An integrated e-commerce platform minimises mistakes by only processing orders from within the ERP system. Because information from your ERP is available to share online with clients — including their past and recurring orders — you can also expect more repeat sales and increased efficiency.

3. A better customer experience

One of the biggest advantages of deploying the right integrated e-commerce is that your ERP processes the online orders immediately. This is opposed to the delay that would come with scheduled synchronisation in an interfaced system.

Using this synchronisation, your employees will always see what is actually available when they take orders by phone or email. Your customers benefit too: they see real-time inventory availability in the web store and can access the information around the clock without having to call or email.

This is because all your inventory information is stored in your ERP system. This data contains a lot of important business logic that relies on current inventory availability, inventory location, and projection of future inventory levels based on planned production and/or purchase orders.

4. Quickly launch multiple web stores

In our global society, many businesses are keen to sell internationally. An integrated e-commerce and ERP solution makes it possible to roll out multiple web stores based on multiple companies.

For businesses with multiple web stores, whether it’s for localisation purposes or to divide product offerings among multiple storefronts it’s important to be able to easily assign your products to the correct store(s). And, you only need to define your product assignments once, in your ERP system!

5. Add faceted search functionality for even more details filtering

An integrated e-commerce solution makes it possible to retrieve details related to faceted searches and browsing directly from your ERP system.
By setting up your ERP system first, you can select the attributes of the item you’d like to use in your web store, and your clients can search, filter and refine their product results in detail.

6. Tracking and recording Bill of Materials (BOM) / kitting and assembly

Industrial and technical wholesale and manufacturing companies know all about the complexity of composite product structures. These are products that are built from a Bill of Materials (BOM), or through kitting and assembly. These complex products can then be easily broken down into their respective parts in the web store. This lets your clients order individual parts and have them listed as separate line items on their invoice. Make sure your e-commerce software and ERP system can do this TOGETHER!

7. Share product images and information from your ERP in your web store

The biggest advantage of setting up your ERP system first is the ability to fully leverage the data already present in your ERP system and then integrate it into your web store, rather than the other way round.

By setting up your system this way, and then choosing the right web store system, you can display the product images already stored in your ERP in your online catalogue. There’s no need to upload photos to multiple systems, and your web store will always feature the most recent versions of your product images as they appear in your ERP.

Many distribution businesses and wholesalers are starting to look at not just promoting their business online but actually selling their products online too. With an ERP back end system already in place, many e-commerce systems are designed to bolt onto the ERP system and integrate directly into existing processes to quickly provide a front end online store ready to go. Read our blog: Six Benefits of Setting up a B2B e-commerce Store

 

8. Always display inventory availability in real time

It’s essential that you can sell the products offered in your web store as promised. However, keeping your inventory availability current across systems can be complex. With an integrated e-commerce platform, mistakes such as selling out-of-stock items just don’t happen. Inventory levels can then be checked directly from your ERP system during the order process, and inventory levels are updated instantly in your ERP when a client submits an order online.

9. Product export to marketplaces (add-on)

Another benefit of integration is the option to export detailed product information to marketplaces like eBay, Amazon and Google. By deploying the right web store solution this will allow product sets to be defined and exported using extensive ERP filtering. Combining product master data from your ERP system with semantic enrichment for improved web descriptions and images results in a powerful combination that helps you publish professional catalogues in large marketplaces.

So set up your ERP system first, and make it easier to sell online, in more than one place!

10. Display product customisations directly in the web store

ERP systems are designed to suit a wide range of businesses and industries. Sometimes, however, it is still necessary to create custom product attributes or user-defined fields to store and process the catalogues for a specific business or industry. Integrated web stores can easily process these custom product characteristics because they share the same product database as your ERP system.

Choosing Dynamics NAV as your ERP system “The Microsoft functionality makes it more straight forward for our website developers working behind the scenes between the website and NAV. It’s like we are all singing from the same hymn sheet!” Mike Hendon, Leisuretec Distribution. Read the full case study

Working with Dynamics NAV ERP system

ERP systems are designed to suit a wide range of business and industries. Dynamics NAV has been specifically designed to support client specific enhancements that work alongside its standard functionality and can be tailored by developers to suit a wide range of requirements and is ideal as the ERP system behind your web store. Development work can cover integration between Dynamics NAV and third party add-ons or modules including e-commerce, and creating sophisticated reporting systems that combines data from several systems linked to Dynamics NAV.

Read our blog on ERP bespoke development for further information.

Your Microsoft Dynamics NAV ERP system lets you bring together all your product information and business logic. This is an invaluable resource for your sales department – so why not use Dynamics NAV as the driving force behind your online store? Synergy Technology is an accredited Microsoft partner with specialist Dynamics NAV consultants that can develop your ERP system, and advise you of the most suitable e-Commerce solution for your business.

Coupled with Sana e-commerce you will be ready to sell online.

Getting started and sell online

There are many more reasons why you should consider setting up your ERP system first. For further information on Dynamics NAV and Sana e-commerce systems or to receive a detailed whitepaper on e-commerce please contact Synergy Technology

Information provided to help compile this article is kindly supported by our partners Sana Commerce specialists in e-Commerce systems.

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01 Jun 2017

What to expect from the General Data Protection Regulation (GDPR)

It’s set to be a turbulent year for data protection and security in the UK, and one that will affect the way you manage data within your organisation.

One of the biggest factors to change is the arrival of the EU’s General Data Protection Regulation (GDPR). Coming into force in May 2018. The GDPR aims to make it easier for individuals to understand how their data is handled and what it’s used for.

For businesses, this means a stricter code of conduct in terms of data protection. The new EU regulation overrides national law, meaning the GDPR will supersede the current UK Data Protection Act (DPA) that has been in place since 1998.

Getting ready for GDPR

Regardless of the effects of Brexit, UK SMEs and large organisations alike that process data regarding EU individuals will be subject to the General Data Protection Regulation (GDPR).

“Processing” of data refers to obtaining, disclosing, recording, holding, using, deleting or destroying personal information – essentially, whatever you do with information digitally inside your company.

The GDPR is subjective: it’s about the data, not the company. It’s about whether the data you handle concerns individuals residing in the EU, not whether your organisation is in the EU. Indeed, even monitoring the behaviour of an EU individual – through implementing website cookies on your site, for example – can make you liable to the GDPR.

And with monitoring features like cookies now more or less ubiquitous, companies that offer a digital service like a web app, platform or website (which is more or less every company) accessible by EU individuals must comply with the GDPR by 2018. The new regulation also voids the distinction between personal and business addresses. A marketing email that identifies a person (yourname@yourcompany.com, for instance) will require consent, and it is up to the sender to prove that consent was given.

Whether your business is B2C or B2B, the incoming changes will most likely affect you.

The GDPR is casting a much wider net when it comes to the collection, storage and use of EU citizens’ personal data. As such, you need to be more vigilant than ever when it comes to data protection. The following are five areas of focus when it comes to data protection best practice.

1. Secure the cloud

Processing data in the cloud presents a risk. The personal data which you are responsible for is not located in the known confines of your on-premises network, but instead processed in systems managed by your cloud provider. You therefore need to assess the security measures your cloud provider has in place to ensure they are appropriate.

We can advise you on your options to work within a secure digital workspace. Read more about our services provided by Citadel. Read more>>

2. Understand what you have

Given just how much data we now generate, part of keeping it secure involves understanding which information is and isn’t valuable to your company.

  • Necessary: ensure you only collect the most necessary information, as systems can quickly get overcrowded. Usage logs can help you identify content that is no longer being used.
  • Secure: it is your legal obligation to keep customer information secure. Data encryption and user training are vital parts to this – you can’t afford employees unintentionally sharing information they shouldn’t.
  • Readily available: under the GDPR, an individual can ask if your organisation holds any personal information about them, known as a ‘subject access request’. In this case, you must reply within 40 days. Make sure that your staff can recognise subject access requests and quickly find the relevant information.

 

3. Staff training

Whether intentional or not, it’s common for employees to be the main contributors to data breaches. Accidental disclosure and human error – from sending an email to the wrong recipient to opening an attachment with malware – are the main causes for breaches in personal data, according to the UK’s Information Commissioner’s Office (ICO).

By ensuring your employees acknowledge and understand their roles and responsibilities, you can greatly improve data protection across your organisation. Train your staff to make sure they understand the right and wrong places to share information regarding the company or customers.

4. The right to retain

It is good practice to review and refine the length of time you keep personal data.

Ensuring that any personal data is disposed of when no longer needed will greatly reduce the risk that it will become out of date, irrelevant or inaccurate. Always consider the purpose for which you are holding information, whether that purpose should constitute keeping hold of the information. Information that is out of date should be updated, but if it is no longer needed for this purpose, it should be securely archived or deleted.

5. Audit your activity

Unaware or inexperienced users are more prone to mistakes when it comes to keeping content secure. Running audit logs are a great way to keep on top of company content – where it’s going and who it is accessed by. By monitoring your systems and services, you can be alerted to any suspicious behaviour or activity. So, make sure this is the case in your organisation – ensure you can check what software or services are running on your network, and make sure you can identify when there is something there which shouldn’t be.

Now’s the time to be thinking of developing a traceable and transparent system for recording communication with your customers and prospects. Synergy Technology can advise you on CRM solutions and emarketing options to create a system suitable for your business. Read more >>

A wider reach than ever

The territorial reach of the GDPR is considerably broader than the UK’s current Data Protection Act. You can be subject to the GDPR if:

  • You hold data about individuals that reside in the European Union.
  • You handle data in the context of offering goods or services to an individual in the EU, or if you monitor their behaviour.

 

It is important that SMEs residing in Britain can fully identify with the current and future security of their data to ensure they don’t get caught in the increasingly wide net of data regulation. Given the associated fines, it very much pays to be educated on the details. Read our Spring edition of Business Talk to help to fully understand the implication of GDPR on your business.

This article is a guide only. To fully comply with the changes to Data Protection regulations that will be in force by May 2018, please also check the Information Comissioner’s Office (ico) website for regular updates.

Synergy Technology will be hosting GDPR workshops across the region during the next few months. To register your interest in attending a workshop please contact Synergy Technology for further information.

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15 May 2017

Empower your workers with the Microsoft Universal App

Maybe you’re already familiar with Dynamics NAV on your tablet.

Well, it is now even more flexible. You can experience the power and simplicity of Microsoft Dynamics NAV using the Universal App on your preferred iOS, Android or Windows device – be it phone, tablet, laptop, or desktop – it’s all up to you.

Switch to your favourite device on-the-go, during meetings, in the office, at home on the couch – using the same app to access your Dynamics NAV business data from anywhere.

In Microsoft Dynamics NAV 2016, the Universal App delivers a familiar user-specific experience on all your devices.

Features of the Universal App

  • The App is entirely powered by your Microsoft Dynamics NAV server, including the tables, pages, and business logic you already use.
  • This is all built on the same technology as the Microsoft Dynamics NAV Web client, so you install, configure, secure, license, and extend in the same, familiar way.
  • Supports the use of inbuilt device cameras used on location.
  • Adapts to your device screen size and input method, be it touch or keyboard and mouse.
  • There are no additional fees for Dynamics NAV clients to enable the universal app.

 

Improved flexible working for the business on-the-go

There are many reasons why using the Universal App will help your business and your employees that work on-the-go:

  • Put business in the hands of remote workers – Your field teams including salespeople and account managers, service engineers, executives, consultants and bookkeepers can access Dynamics NAV offsite and and stay up-to-date.
  • Improve the accuracy and timeliness of your data – With access to Dynamics NAV from all locations, the user can capture information as it arises keeping the business system and communications up-to-date.
  • Engage with clients – All client information can be immediately accessed and updated ensuring any negotiations and meetings between you and your clients is recorded instantly back into Dynamics NAV.
  • Reduce transfer time of data and gaps in information – Maintain a connected organisation from head office and other satellite offices, to factory and distribution locations and people onsite.
  • Keep up-to-date with modern technology – using the universal App ensures that your mobile workforce can access Dynamics NAV and business data from the most up-to-date devices on the market and can continue to benefit from developments in technology.

 

Easy-to-use interface for users

The easy-to-use interface ensures that business users can adapt to the interface no matter what device they are using.

  • Adaptable to a wide range of popular business devices – Providing better user experience as required, whether on a touch device, keyboard or mouse.
  • Familiar – Universal App has the look and feel of Microsoft Office, but is unmistakably Microsoft Dynamics NAV so you get a similar experience on all your devices.
  • Available on a wide range of platforms – Download from the Windows Store, iOS App Store or Google Play.
  • Tailored to fit your workers’ needs – The Universal App adapts with Microsoft Dynamics NAV role-tailored technology.

The beauty of it is that you can have a consistent look and feel for Dynamics NAV across the different devices, therefore there is a familiar feel. Use the Phone App because you want to quickly check information, use the Tablet  App to check charts and process an order you couldn’t complete or use the Web Client (with over 60 enriched developments in the last release) to work from your Mac.

NAV is fully touch optimised with the Universal App, it helps improve security and usability whilst offering a modern platform to the workforce. Your executives, sales field, service technicians, warehouse workers and many more can now get access to the data they need from the device they prefer.

How to get the Universal App

You can download and install Dynamics NAV from the Windows Store, App Store, or Google Play. You sign in using your usual credentials and the App connects to your Dynamics NAV 2016 server, on premise or in the cloud.

Now you can navigate your business data using a fast and fluid interface which leverages design concepts from modern Windows and Office 365, whilst remaining distinctly Dynamics NAV. Do more on the go with capabilities such as send to Excel or Office 365, up-to-date charts and KPIs, emailing of sales quotes and invoices, and attach pictures using your device’s camera.

The Universal App is a “Single App” and can be used from your smartphone, tablet, notebook or desktop computer, allowing you to experience Dynamics NAV on the broadest range of devices ever!

Empower your workers : Contact Synergy Technology if you want to move to Microsoft Dynamics NAV 2016 and work on-the-go.

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06 May 2017

Create a virtual workforce

How can you begin creating your new environment?

Virtual working has never been more cost effective or easy to implement.

In the last few years, a plethora of technological advances have put the possibility of creating a virtual workforce within reach for most companies. No longer is the virtual workforce only relevant to international organisations or businesses that depend primarily on office-style working. The technologies that support virtual working can be used by anyone from warehouse workers to wholesalers, from delivery drivers to directors, from consultants to counsellors. This technology allows access to crucial data, documents and software wherever the user is, whatever device they use to connect to it.

However, while the technology is now widely available, many employees are continuing to use existing and often outdated software which requires that they be in a physical place at a specific time to be productive. Creating a virtual workforce and accessing the benefits it promises will require some investment – although this need not always represent huge up-front costs. Many tools used to build a virtual workforce are provided as a service, meaning you pay a relatively low monthly fee for each individual licence.

So, what are the investments you’ll need to make in order to build your virtual workforce?

  • Equipment and hardware
    While the virtual workforce can help you spend less money on maintaining servers in your company’s buildings, you will still have hardware requirements. First among these will be devices for ‘virtual’ staff. You may opt for a policy that allows workers to use their own computers, laptops and tablets to access company data, but it may be more effective to provide your own tools for consistency and training purposes.
  • Additional materials
    If some employees are spending much of their time in home offices, you may need to think about providing appropriate office chairs, desks, keyboards, headsets for voice calls and additional monitors, for example. You will also need to consider broadband in your employees’ homes. While internet connections are generally improving in the UK, there are areas where coverage is still poor. You will need to investigate this for your area, and explore the costs of providing employees with the best service possible.
  • A central document storage and online hub
    It will be essential to provide access to company data in the cloud. Typically, this will require file storage, sharing and collaboration tools which allow virtual employees to access data from wherever they are working.
  • Effective enterprise mobile apps
    Many of the major enterprise IT providers offer their tools as apps that can be used online via mobile devices and laptops. However, if you currently use any custom apps in the business, investigate how you can bring them online so that distance workers can access them.
  • Telecoms, video and VoIP (Voice over Internet Protocol) Communication is central to virtual workplace success, and you will need to select a communications tool which supports this; allowing virtual workers to make and receive calls and communicate with colleagues regardless of location.
  • Security
    Essential in any business but especially so when the workforce is accessing data from outside the office, you will need to decide on a security strategy. Central to this will be the granting of permission levels and methods of authenticating the identity of employees accessing data from outside the office walls. You should also investigate mobile device management tools which offer the ability to wipe all data from a device remotely in case it is lost or stolen.

Infographic-Two

While creating a virtual workforce may involve some upfront investment, the long-term benefits and ROI will outweigh any initial costs. An immediate benefit is that you reduce your IT costs and end the need for expensive upgrades – instead, your service provider takes charge of hardware maintenance and you pay a much lower, scalable and predictable monthly fee. Longer term, you provide staff with more flexible working that fits better around how they actually want to work – encouraging greater loyalty and higher productivity.

Contact Synergy Technology to get your virtual workspace off the ground and going, call us today on 0345 456 0050.

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